Our facility user program provides comprehensive protection for third-party renters and event organizers.
At IRC, we know that protection is a vital part of the user experience in any facility – whether it’s a sports complex, concert hall, community center, or municipal park. That’s why we’ve built a technology-driven insurance platform, always available at your fingertips, with no need to wait for office hours.
Our platform integrates directly into facility user programs, so insurance is automatically activated whenever a space is rented, a membership begins, or a venue is booked. Coverage includes general liability, participant injury, and third-party property damage, always tailored to the facility type and meeting the venue’s minimum requirements every time.
Who is the Facility User Program for?
The Facility User Program is designed for municipalities, educational institutions, and private venues who rent out their spaces to third parties and want to ensure everyone is adequately protected. For each client, we create a customized insurance portal (in partnership with their broker) where third-party users are directed to purchase coverage that automatically meets venue requirements.
Who Uses the Facility User Program?
The customized portals are used by third-party renters of your facility space. These groups already have a rental agreement in place, and now need to purchase insurance to ensure they are protected, as well as protecting the venue and the municipality or organization. With our IRC Facility User Program, groups can easily purchase coverage in minutes and automatically receive their Certificate of Insurance upon payment, while a copy is sent directly to the venue and client for compliance tracking.
Key Features
Always Accessible
Users can purchase coverage anytime, anywhere – fully digital, 24/7.
Free for Clients
There’s no cost to you; only end users pay as they go.
Automatic Certificates of Insurance
Instantly sent to the user, the venue, and the client.
Streamlined Claims
Users submit claims directly through the portal; our team at IRC handles them entirely in-house for faster resolutions.
Integrated Payments
All transactions are managed through our IRC portal, eliminating extra admin work.
Flexible Add-ons
Users can upgrade coverage for higher-risk activities, as well as for alcohol and cannabis liability.
Benefits for Facilities & Users
For venues, this means less administrative burden, reduced claims exposure, and smoother operations, so they can focus on what matters most.
For users, it’s a seamless, stress-free experience that builds confidence, satisfaction, and loyalty. Knowing they’re protected every time they walk through the doors fosters trust and long-term retention.
With IRC, our clients deliver a safer, smarter, and more reliable facility experience—backed by a digital-first insurance solution that protects users, simplifies operations, and drives growth.
Events
From baby showers, to weddings, birthdays, festivals, and more, we cover over 250 non-sporting activities and offer single, multi day, weekly, and seasonal coverage
Sports
From archery, to pickleball, to even ice tennis, we cover more than 200 sporting activities and offer single, multi day, weekly, and seasonal coverage
Vendors
If you are a busker, photographer, food truck operator, etc., we cover you for your single or multi day events up to 365 days in advance